Privacy Policy.
Privacy Policy
Effective Date: January 2025
AltNexus AI Core ("AltNexus," "we," "us," or "our") is committed to protecting your privacy and safeguarding your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy legislation. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (altnexus.com) or engage our services.
1. Information We Collect
1.1 Information You Provide Directly
When you contact us through our website or engage our services, we may collect:
| Category | Examples |
| Contact Information | Name, email address, phone number, organisation name, job title |
| Professional Information | Role/title, organisation, service interests, project descriptions |
| Communication Records | Emails, form submissions, consultation notes, project documentation |
1.2 Information Collected Automatically
When you visit our website, we automatically collect certain technical information:
| Category | Details |
| Device Information | Browser type, operating system, device type, screen resolution |
| Usage Data | Pages visited, time on site, navigation paths, referring website |
| Technical Identifiers | IP address (anonymised), general geographic location (city/region level) |
2. How We Use Your Information
We use your personal information for the following purposes:
| Purpose | Description |
| Service Delivery | Responding to inquiries, providing consultations, delivering contracted services |
| Communication | Sending requested information, scheduling appointments, project updates |
| Website Improvement | Analysing usage patterns to enhance user experience and site performance |
| Legal Compliance | Meeting regulatory obligations, responding to legal requests |
3. Analytics and Cookies
We use Microsoft Clarity to understand how visitors interact with our website. Microsoft Clarity is a privacy-focused analytics tool that:
• Does not collect personally identifiable information
• Masks sensitive content automatically
• Provides aggregated, anonymised usage data
• Complies with GDPR and other privacy regulations
For more information about Microsoft Clarity's privacy practices, visit: https://clarity.microsoft.com/terms
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:
Service Providers: Trusted third parties who assist in operating our website and delivering services (e.g., web hosting, email services), bound by confidentiality agreements
Legal Requirements: When required by law, court order, or government regulation
Business Transfers: In connection with a merger, acquisition, or sale of assets (with appropriate confidentiality protections)
5. Data Retention
We retain your personal information only as long as necessary to fulfil the purposes for which it was collected, provide our services, and comply with legal obligations. Contact form submissions are retained for a maximum of three (3) years unless an ongoing business relationship exists.
6. Your Privacy Rights
Under PIPEDA and applicable Canadian privacy legislation, you have the right to:
| Right | Description |
| Access | Request a copy of the personal information we hold about you |
| Correction | Request correction of inaccurate or incomplete information |
| Deletion | Request deletion of your personal information, subject to legal retention requirements |
| Withdrawal | Withdraw consent for specific uses of your information |
To exercise any of these rights, please contact us using the information provided below.
7. Data Security
We implement appropriate technical and organisational safeguards to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption for all data transmission. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites (e.g., LinkedIn, Microsoft Bookings). We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
AltNexus AI Core
900 Greenbank Road, Suite 535
Ottawa, Ontario K2J 4P6
Canada
Email: pvanabbema@altnexus.com
Phone: +1 613-316-3244